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Open rbtv33 Privacy Policy for Malaysia

Lucky Blackjack, Mermaid Gold, Football Studio, Cash Rocket and Royal Fishing sit under one privacy policy here at rbtv33, so you can see what we collect when you…

MalaysiaCookie SettingsRecord RetentionSupport Requests

Explore the Lobby Read FAQ

Explore How We Handle Data

rbtv33 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Where local law permits, we collect the details needed to run your account, verify transactions, answer requests and keep abuse out of the system. That can include your name, contact details, login records, device signals, cookie identifiers and transaction references from Touch 'n Go, GrabPay, Boost

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or FPX when you move money in or out. We use that data to match requests, show session state, handle disputes and meet record-keeping duties. We share only what is needed with payment processors, support tools, fraud-screening partners and authorities when a valid request or legal
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duty applies. If a rule in Malaysia gives you a different right, that local rule controls. We do not keep personal details longer than needed for the purpose they were collected for. When a record is no longer needed, we remove it or archive it under
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the retention period tied to that record type.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP CHANNELS

Switch to Privacy Contact Paths

If you want to access, correct or delete details tied to your account, reach us through the contact form, in-account message or support inbox shown in your profile.

In-account message Send a privacy request from your account area when you want to change contact details, ask what we keep, or ask for deletion. We use this path to verify ownership before any sensitive update and reply in the same thread.

Support inbox Write to our support inbox for cookie questions, access requests or a data copy. If the request affects your account, we may ask for a brief check so we do not share the wrong record.

Contact form Use the contact form if you prefer a written trail. Tell us which record you want corrected or removed, and we will respond through the same channel once we have confirmed your identity.

SECURITY LAYERS

Browse the Controls We Keep

We keep only the details needed for sign-in, payment checks, support and fraud screening. Cookies remember session state, language choice and saved settings, while device records help us spot unusual access and…

Sign-in records

We store login time, device type and basic security signals so we can spot unfamiliar access and keep your account session stable. That data is used only for account protection and support handling.

Cookie settings

Cookies remember your language choice, session state and the pages you moved through. You can clear them in your browser, though some parts of the site may ask you to sign in again.

Wallet traces

When you use Touch 'n Go, GrabPay, Boost or FPX, we keep the reference needed to match the transaction, confirm the status and settle any dispute tied to your record.

Access checks

If you ask for your data or a correction, we may ask for a short ownership check before we respond. That step helps us avoid sending private details to the wrong account.

Retention window

We keep account and transaction records only as long as needed for service, fraud checks, dispute handling and legal duties. After that, we remove or archive them under our retention rules.

Change requests

You can ask us to correct details that are out of date, withdraw consent where it applies, or close certain records if the law allows it. We handle each request through support after verification.

Open Common Privacy Questions

These questions cover what we collect, why cookies matter, how long records stay with us and how you can ask for a copy or correction. If your request involves Touch 'n Go, GrabPay, Boost or FPX records, we may ask for a quick match against the account first. We answer through support and apply local law where it governs your request in Malaysia.

It covers the personal details we collect when you open an account, move through the lobby, contact support or use payment methods such as Touch 'n Go, GrabPay, Boost dan FPX. It also explains how we keep and share those records.

We may keep your name, contact details, login records, device data, cookie identifiers and transaction references. We use those details to confirm access, respond to requests, prevent misuse and keep account records in order.

Cookies help remember your session, language choice and page settings so you do not need to reset them each visit. They also help us spot broken sessions and keep the account area working as expected.

Only staff and service partners who need it for support, payment processing, fraud screening or legal duties can see it. We share the smallest useful amount and only for the purpose tied to that request.

We keep each record only for the period needed for service, security checks, dispute handling or law. After that period ends, we remove or archive it under the retention rule that applies to that record type.

Send a request through support and tell us what you want corrected, copied or closed. We may ask you to confirm ownership first, then we handle the request where local law permits.

Yes. Your right to access, correction, deletion or a copy depends on the law that applies to your account and request. Where local law permits, we follow that law and respond through support.

Open rbtv33 Privacy Policy for Malaysia

Switch to Privacy Contact Paths

Browse the Controls We Keep

Sign-in records

Cookie settings

Wallet traces

Access checks

Retention window

Change requests

Open Common Privacy Questions

01 What does this Privacy Policy cover?

02 Which details do you collect from me?

03 Why do you use cookies?

04 Who can see my data?

05 How long do you keep records?

06 How can I ask for changes?

07 Can local law change my rights?

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